Privacy & Cookie Policy

Who we are

Cinele (cinele.app) is an AI video studio with a Creative Director for creators and brands. This policy explains what we collect, why, and the cookies we set. Contact: hello@cinele.app.

What we collect

Your account details (name, email, hashed password), the prompts, images and brand assets you upload, the videos you render, your plan and credit history, and payment status from Stripe (we never see your full card number).

How we use it

To run your private studio, render your videos, apply your brand kit, bill your plan, send account emails (welcome, approval, low credits) and keep the platform secure. We do not sell your data.

Your content is yours

Everything in your studio — twins, clips, templates, recipes — is scoped to your account. Other creators and the platform team cannot browse your assets.

Third parties

AI generation providers process your prompts and images to render video. Stripe handles payments. Resend delivers our emails. Each is bound by its own privacy terms.

Your rights

You can export or delete your data, correct your details and withdraw consent at any time by emailing hello@cinele.app. UK & EU users have GDPR rights including access, rectification and erasure.

Cookies we use